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Terms of Service

Last updated: October 3, 2026

These Terms of Service ("Terms") govern your access to and use of the Paperwork application, website, and services ("Services") provided by Paperwork ("we," "our," or "us"). By using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Account Terms

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account and all activity that occurs under it. You must notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to:

  • Use the Services for any illegal purpose
  • Upload or transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Use the Services to harass, abuse, or harm others
  • Reproduce, duplicate, or resell the Services without permission

4. Your Content

You retain ownership of all content you create through our Services. By using the Services, you grant us a limited license to store, display, and transmit your content as necessary to provide the Services to you and your team members.

5. Team Accounts

Team owners are responsible for managing team membership and access. Content shared within a team is visible to all team members. When a member is removed from a team, they lose access to that team's content.

6. Item Expiration

Items in Paperwork may expire based on your team's configured expiration period. Expired items are removed from active views. This is a core feature of the product, not a limitation. By using the Services, you acknowledge and accept this behavior.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice. We will make commercially reasonable efforts to notify you of significant changes.

8. Intellectual Property

The Services, including all software, design, text, and graphics, are owned by Paperwork and protected by intellectual property laws. You may not copy, modify, or create derivative works from the Services except as expressly permitted.

9. Termination

You may close your account at any time. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Services ceases immediately. We may retain certain data as required by law or for legitimate business purposes.

10. Limitation of Liability

To the maximum extent permitted by law, Paperwork shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Changes to Terms

We may revise these Terms from time to time. If we make material changes, we will notify you through the Services or by email. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

13. Contact

If you have questions about these Terms, please contact us at [email protected].